Helping Local Businesses Stand Out Online
Summit Reputation helps local businesses build trust and grow by turning customer feedback into a powerful online presence. Founded in Charlotte, North Carolina by Matt Russell, Summit Reputation provides simple, automated tools to collect reviews, manage responses, and showcase your reputation where it matters most - on Google and Facebook.
About Summit Reputation
Summit Reputation is an online reputation management company based in Charlotte, North Carolina, owned and operated by Matt Russell. With over 15 years of experience in customer service, Matt knows that a business's reputation means everything.
After noticing the growing trend of customers turning to online reviews before choosing where to spend their money, Matt saw that many local business owners were struggling to compete with larger companies. He founded Summit Reputation to level the playing field - helping small and medium-sized businesses build trust, attract new customers, and grow through the power of online reputation management.
Our Mission
At Summit Reputation, our mission is simple: to help local businesses grow without relying solely on expensive advertising. We believe your reputation should speak for itself. In today's digital world, a business's first impression is often made online - through Google reviews, Facebook feedback, and other social platforms.
That's where we come in. Summit Reputation makes it easy for local businesses to establish a strong online presence, manage their reviews, and let their reputation drive real results.
Why Choose Summit Reputation?
We know there are plenty of tools out there promising to help you get more reviews. Summit Reputation is different because we focus on what matters most to local business owners: simplicity, trust, and results.
Built for local businesses. Whether you're a contractor, dentist, or small retail shop, our platform is designed to help you compete with big companies without big ad budgets.
Hands-off automation. Review requests, responses, and feedback are handled automatically so you can focus on running your business.
Seamless integrations. Connect easily with your CRM.
Transparent pricing. No long contracts, no hidden fees, and no markups on text or email costs - just straightforward pricing that works for you.
Trust & compliance. We help you collect and manage reviews the right way, ensuring authenticity and alignment with Google and Facebook policies.
At Summit Reputation, we don't just give you software - we give you peace of mind that your reputation is working for you, not against you.
